17 April 2019
Paula launched her own home care company after being inspired by Acacia Training
Former hotel manager Paula Shepherd launched her own home care company after being inspired by her Acacia Training assessor.
Paula, 52, from Leek, had also worked as a factory manager and trained adults in college IT before switching to the care sector four years ago.
She said: “I just wanted a change and a job that made me feel like I was making a difference. Now I own my own company, Families Care UK, a home care service in Leek and the Moorlands.”
Paula took a level 2 health and social care course while working at Home Instead senior care in 2017, followed by a level 3 and then a level 5 in 2018.
Paula, whose husband and daughter also work in the care sector, said: “I’m encouraging both of them to take the courses, as I really enjoyed them and they allow me to offer quality care.
“I had a fantastic assessor at level 2, who was really supportive. I didn’t enjoy my time at school and it was a little daunting to go back into education, but there was no need to worry. I told my level 3 assessor, Danielle Dunn, about wanting to set up my own business and she’s been so inspirational and supportive. She’s really helped me to make my ideas a reality and I set up as a sole trader last October.
“It’s a very small business, which allows me to charge the minimum and provide a more personal service for my clients. Acacia has helped me a lot and it’s been well worth it.”
Danielle Dunn, Acacia Training assessor, said: “With us as tutors constantly helping learners to achieve their goals in life, I discussed with Paula her dream. At first Paula was not confident enough or did not know where to start with making this dream a reality.”
Danielle helped Paula establish goals and what steps she could take to achieve them, as well as looking at how to structure a business plan. Danielle said: “She grew with confidence after realising that her dream could actually be a reality.
“Fast forward to today and I am more than impressed with her set up already, after only just starting with this journey of her own company.”
Paula has policies and procedures in place for staff that she will employ in the near future, including a training room, and has booked herself to attend a train the trainer course in preparation to train her own staff.
Danielle added: “Paula’s certificates from Acacia Training sit proudly on the wall in her new office; her whole set up and planning is beyond exciting. I felt a bit emotional walking into her office and seeing where she is now, after thinking back to last year sitting with her and having this as only a plan. I’m pleased to hear Paula intends to use us for her future staff as the training provider too. We’re all incredibly proud of her.”
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1 March 2019
The Dementia 2020 Challenge – how Acacia Training is improving dementia training and care in the UK
The Prime Minister’s Challenge on Dementia 2020 was established in 2015 and aims for England to become the best country for dementia care and support by 2020.
The challenge also wants the UK to be the best country in the world for people with dementia, their carers and families to live and the best place to undertake research into dementia and other neurodegenerative diseases.
The Dementia Diagnosis Rate is now above the challenge’s target of 66.7%. There are now 2.78million Dementia Friends and 412 communities have committed to becoming Dementia Friendly in England and Wales (as of January 2019), and over one million NHS staff have attended dementia awareness-raising sessions.
How is Acacia Training supporting the Dementia 2020 Challenge?
Acacia Training wants to support the following aim from the Dementia 2020 Challenge: “By 2020, delivering an additional 3million Dementia Friends in England, with England leading the way in turning Dementia Friends into a global movement including sharing its learning across the world and learning from others.”
Acacia Training has signed up to the Dementia Friends network through the Alzheimer’s Society and is awaiting approval. A Dementia Friend is someone who learns about dementia so they can help their community by raising awareness and understanding of dementia.
We are working towards becoming dementia friendly through our Dementia Awareness short course training, and one of our trainers is going to become a Dementia Friend to pass on information and knowledge to carers who support individuals with dementia.
We’re leading the way in training Dementia Friends
Last year, 85% of the learners who enrolled in dementia training achieved their dementia qualification – this means another 107 Dementia Friends out in workplaces doing fantastic work. A number of these have progressed further onto apprenticeships and diplomas to continue their studies. This year we aim to double that number.
Acacia Training has, and continues to, deliver accredited dementia-specific qualifications that are aimed at those within care settings who wish to become Dementia Friends in the workplace. The role of the Dementia Friend is to engage the setting’s workforce and support them to deliver high quality care for individuals with a dementia condition, as well as support their families.
In addition, we have delivered Mental Health First Aid to over 100 people and these individuals have become Mental Health First Aiders, approved by Mental Health England. Although dementia may not be considered a mental health condition, the support that individuals need aligns with what a MHFA is there to do, which is to support individuals at times of urgent distress. The feedback from our course has been amazing.
Across the entirety of our provision we work with around 300+ employers, and 2,500 individuals.
How is Acacia Training helping to support the training objectives of the Dementia 2020 Challenge?
There are three tiers to dementia training: Tier 1 is dementia awareness training for those working in health and social care; Tier 2 is for people working in social care who are providing personalised direct care and support to people with dementia; Tier 3 is for the training of key staff to become experts working with people living with dementia and aims to support staff to play leadership roles. This last tier is split between registered managers and social care practice leaders.
According to a review of the Dementia 2020 Challenge, published in February 2019, 98% of training programmes included Tier 1 training, and 85% of homecare and residential staff who regularly work with people with dementia had competed Tier 1 training. However, only around 50% of the direct social care workforce have received Tier 2 training and it was predicted that by 2020 targets would not be met for this level of training.
The report called for: “Continued focus to achieve the commitment, and additional support such as ring-fenced time, additional resource, and mandated training.” Some respondents said Tier 2 should be a baseline minimum training requirement for all staff that care for people with dementia.
Acacia Training is helping staff to progress to Tier 2 with our dementia bundle courses and encouraging employers to support this to ensure competency in their settings. Our short course ‘Dementia Awareness’ is in line with the dementia training standards framework for Tier 1 and Tier 2. We also support employers to achieve the competency part of the Dementia Training Framework.
What dementia-specific courses does Acacia Training offer?
You can access dementia training through Skills Support for the Workforce (SSW), a programme developed to upskill employees within small and medium-sized enterprises (SMEs). We provide recognised accredited qualifications and bespoke training courses to enhance your employees’ skills, increase the competitiveness of your business and boost the local economy. Acacia Training is part of Serco’s network of expert organisations chosen to deliver the SSW programme in your area in partnership with Local Enterprise Partnerships (LEP). Because SSW is co-financed by the European Social Fund (ESF) and the Education and Skills Funding Agency (ESFA), we can support your workforce at no extra cost to your business.
We have progression routes within the European Social Fund, so learners can do three fully-funded units on dementia awareness. These three dementia training units can be also be accessed by paying privately, at about £100 per unit.
The following units are available for study on the subject of dementia care:
- Understand the Administration of Medication to Individuals with Dementia using a Person-Centred Approach
- Understand and Enable Interaction and Communication with Individuals with Dementia
- Enable Rights and Choices of Individuals with Dementia whilst Minimising Risk
The units are part of Acacia Training’s range of health and social care unit bundles which specialise in certain areas. For example, dementia care units would allow for some learners to become Dementia Friends in their workplace.
The courses are eligible for European Social Fund grants. For more information about these bundles, please email sales@acaciatraining.co.uk or click here.
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16 February 2019
European Social Fund (ESF) grants – what happens if there’s a ‘no deal’ Brexit?
Acacia Training offers a range of health and social care courses which are fully funded by European Social Fund (ESF) grants – but what happens in a ‘no deal’ Brexit?
Under the withdrawal agreement, all ESF programmes would be fully funded under the current 2014-2020 Multiannual Financial Framework. In July 2018 the government confirmed it would guarantee ESF projects that would have been funded by the EU under the 2014-2020 programme period.
The guarantee provides additional certainty to communities, businesses and local partners, guaranteeing investment in growth up to the end of the current ESF programme period, in the event that the UK leaves the EU without a deal.
UK organisations in approved projects should continue delivering activity as contracted and carry on making claims for payment promptly.
What does this mean for ESF funded courses?
This means you can still apply for our ESF funded level 2 health and social care qualifications. You can access through Skills Support for the Workforce (SSW), a programme developed to upskill employees within small and medium-sized enterprises (SMEs). We provide recognised accredited qualifications and bespoke training courses to enhance your employees’ skills, increase the competitiveness of your business and boost the local economy. Acacia Training is part of Serco’s network of expert organisations chosen to deliver the SSW programme in your area in partnership with Local Enterprise Partnerships (LEP). Because SSW is co-financed by the European Social Fund (ESF) and the Education and Skills Funding Agency (ESFA), we can support your workforce at no extra cost to your business.
Acacia Training also offers a range of unit bundles which specialise in certain areas. For example, dementia care (allowing for some learners to become Dementia Champions in their workplace), safeguarding and end of life care. For more information about these bundles, please email sales@acaciatraining.co.uk.
There is also an option to progress onto an apprenticeship qualification. Acacia Training is particularly looking to increase the skill levels of employed women to help employers address gender employment and wage gap, increase the skill levels of the employed to at least the next level up to encourage progression within the workforce.
What’s the difference between a level 2 diploma and a level 2 apprenticeship?
A level 2 Diploma is fully funded by the ESF and will take a shorter time to complete, ensuring the learner receives all relevant skills/knowledge within their role, whilst encouraging progression within the workforce to a level 3 apprenticeship. This this gives the learner fantastic progression and career opportunities.
Acacia Training completes a training needs analysis with each employer to assess the training needs of their staff and recommend the most suitable training opportunities to ensure enhanced knowledge and progression in the role. Learners need to be employed unless they have been made redundant in the last three months.
To find out how you can train your staff with our fully funded level 2 health and social care qualifications, get in touch today on 01782 646346.
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20 August 2018
Unsure how to spend your Apprenticeship Levy pot? Acacia Training can help!
In 2017, the Apprenticeship Levy was introduced by the UK government. However, in the first year 92% of funds in accounts had been unused, equating to over £1bn. This means that in the upcoming year these funds are either required to be spent or they risk being lost completely.
Your Apprenticeship Levy Options
Use your Apprenticeship Levy on Staff Training
Acacia Training offers staff training across Health & Social Care, Childcare and Dental Nursing. If you are interested in using your apprenticeship levy to get high quality training then Acacia Training can help.
Donate to another company
You may be able to donate up to 10% of your funds to another company who wishes to use the funds for staff training. Steps on how to donate your apprenticeship levy funds can be found here.
Lose your funds
If you do nothing by April 2018 with your existing apprenticeship levy funds, you will lose them completely.
Get In Touch With Our Apprenticeship Levy Team
If you have any questions regarding how best to spend your apprenticeship levy or would like you use your funds on staff training with us then please fill in the form below:
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25 May 2018
Virtual reality sightseeing at partner care home
Elderly residents at our partner Care Home’s Mayfield House and Samuel Hobson are trekking through the jungle on safari, taking in the Northern Lights, heading into space and sitting on the shore of a tropical island, thanks to new virtual reality equipment.
Residents are some of the first in the UK to benefit from using the technology, which was specially developed for use in care homes and hospitals, particularly those with dementia.
For 82-year-old Cerys Radcliffe, taking a virtual trip to the beach has brought back fond memories of day trips with her husband as well as in her childhood. She explains: “I was born in Wales, but when I was five, my dad contracted TB and we moved to Crewe. I used to visit the coast with my parents and my husband and I loved visiting Welsh beaches like Borth, Aberaeron, New Quay, and Aberystwyth.”
She adds: “Although I’ve previously been to Paris, Belgium and Holland, I’ve never been to a beach on a tropical island. Using the virtual reality is my only chance to see the sea at the moment, and it’s beautiful. I really enjoyed it. It makes you feel and see different things, like you are really there. I like using it to visit the beach because it reminds me of time I spent with my husband, but I’ve also used it to go into space and see the Northern Lights.”
75-year-old Les Preston and 93-year-old Kath Reilly have also enjoyed a virtual trip to the tropical beach. Kath particularly enjoyed it because she used to live by the sea in Bournemouth. She says: “I’ve never seen anything like this virtual reality before, I didn’t know it existed and I’ve really enjoyed using it.”
The new technology, called ImmersiCare, was purchased by owner Victoria Sylvester.
Victoria explains: “This technology has won an international award for the best use of virtual reality in healthcare – with the manufacturers reporting a 70% reduction in stress levels amongst patients, and pain relief that is twice as effective as morphine.
The system enables residents to stay seated while entering 3D scenes that have been extensively tested to ensure just the right level of stimulation, which is particularly important for clients with dementia.”
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15 May 2018
We’re Exhibiting At The Dentistry Show!
As part of our expansion into Dental Nursing, we’re proud to announce we’ll be exhibiting at our first Dental Nursing show this weekend 18th & 19th May.
The event, being held at the NEC in Birmingham will see us at stand H88 and we’re looking forward to connecting with Dental Practices up and down the country and gain a full understanding of their requirements, whether it is a Level 3 Dental Nursing qualification for an existing member of staff or for us to help them to find an apprentice for their practice.
We look forward to seeing you there!
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9 May 2018
Our workplace choir helps to keep staff’s mental health in tune!
We’ve launched our workplace choir initiative as part of our efforts to promote health and wellbeing in the workplace.
Our workplace choir meets one evening a week and is coached under the watchful eye of Ashley Mellor, from the Staffordshire Choirs Association.
Now we’re urging more businesses to follow in our footsteps, and highlight the importance of employee wellbeing in the run up to Mental Health Awareness Week next week.
Our Managing director Victoria Sylvester believes that businesses can save money and boost productivity by introducing wellbeing initiatives and training designated staff to spot the early signs that a member of staff may be struggling.
She said: “There is more and more research coming out to show the impact of employee wellbeing on company performance.
“Stats from the Health and Safety Executive show that more than 11.7 million working days are lost every year due to stress related illness, and a recent CIPD/Simply Health report into health and wellbeing at work found that more than 55 per cent of respondents had reported an increase in common mental health conditions, such as anxiety and depression.”
“As a business owner you have two choices, to bury your head in the sand, hope it will ‘blow over’ and that employees can sort their own issues out in their own time, or you take a pro-active approach with early intervention and putting the right support in place.
“At Acacia Training, we have trained some staff to be mental health first aiders, as well as looking at how health and wellbeing can be promoted in the organisation and offering employee assistance programmes, flexible working and the company choir.
As part of its efforts around health and employee wellbeing, we’re also also running a two-day mental health first aid course at our Stoke-on-Trent headquarters.
The course trains individuals to spot the signs of mental illness, provide early intervention, signpost relevant support and protect themselves while performing the mental health first aid role.
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13 April 2018
3 Steps To Improving Mental Health Within Your Workplace
Having a workforce with positive Mental Health within the workplace is so important for both employees and employers. By having staff who have positive mental health you can ensure your employees are in a positive state of mind when they are working as well as reducing sickness, improving performance and increasing profitability of your business.
Below we highlight some of the ways that you can increase Mental Health in your workplace:
Create An Open Environment
One of the main reasons that people feel stuck and in a permanent state of depression is because they feel that they must keep any issues that they are having to themselves. This can apply both at home and in the workplace.
By creating an open and welcoming environment where people feel that they can be open, it increases the likelihood of both openness and reduced anxiety about feeling like any issues must be kept private if the person really would like to talk to someone.
Clear Communication
Linking to the first point, it is essential to ensure that clear lines of communication are built in to the culture of your business. This can be on a daily basis in terms of an open environment but also with regular meetings and catch ups with colleagues so that everyone feels they are valued and heard within your business.
Train A Mental Health First Aider
Finally, it is common place to have a a physical first aid member of staff in the workplace. However, nowadays it is also imperative to have a mental health first aid member of staff. To become a mental health first aider you must complete a mental health first aid course.
On these courses a mental health first aider is trained to:
- Spot the early signs and symptoms of mental ill health
- Start a supportive conversation with a colleague who may be experiencing a mental health issue or emotional distress
- Listen to the person non-judgementally
- Assess the risk of suicide or self-harm
- Encourage the person to access appropriate professional support or self-help strategies. This might include encouraging access to internal support systems such as EAPs or in-house counselling services
- Escalate to the appropriate emergency services, if necessary
- Maintain confidentiality as appropriate
- Complete critical incident documents as and when necessary
- Protect themselves while performing their role
We currently have Mental Health First Aid courses running at our Head Office each month. To sign up for a course, you can either enquire by filling in the form below or find full details here.
Book A Mental Health First Aid Course:
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19 February 2018
We’re A Disability Confident Leader!
Here at Acacia Training, something that we are immensely proud of is our status as a Disability Confident Leader. Disability Confident is a scheme that is designed to help recruit and retain disabled people and people with health conditions for their skills and talent.
In the past year we have had great success as a Disability Confident Leader and we have hired Denise (and Murray) through the scheme and she has become an integral part of our administration team since joining Acacia Training.
To help Denise and Murray there have been several workplace adjustments that have taken place such as: helping Murray to settle and adjust to the workplace, the installation of an electric door on site and creating suitable seating arrangements.
We look forward to another successful year!
If you are interested in becoming a Disability Confident Leader in your workplace then you can find out more information here.
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31 July 2017
Our Experts Guide To Running The Best Care Home Possible
With a wide range of experience in the Care industry, our expert teachers have compiled the following to help you with running your care home. Don’t forget to share your top tips from your experience in the comments section.
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1. Create a positive environment
One of our top tips is to create a positive environment for both your staff and your residents. This starts by ensuring that staff are fully competent in all aspects of their job by completing their staff training. By increasing staff knowledge you will ensure staff are more confident in their roles and this will in turn lead to increased colleague engagement which then results in a better experience for residents.
2. Create a clean, homely environment
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Secondly, we recommend that you consistently stay on top of cleaning within your care home due to the amount of visitors that you are likely to have. In the Care Home industry it is important to have a great reputation for offering a high level of care and getting the basics right is pivotal. This is because you want people to be talking positively about your care home and the one of the first things noted is often how the care home presents itself.
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3. Create activities with plenty of variety
When selecting activities for residents at your care home it’s important to meet a few criteria. Firstly, it is important to have different kinds of activities. For example having activities that are on every week is nice and easy for residents and families to remember and if successful can also give residents a set item each week to look forward to. However, where care homes can really make a difference is by consistently creating fresh activities on a regular basis. This gives a nice variation for residents and keeps things exciting.
4. Show that you really care
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This may sound obvious, but it is important to reiterate.. it’s important to show that you really care about your residents. When we say show that you care, what we really mean is going above and beyond to show you care. Not just knowing residents names but knowing their specific behaviors and daily habits. By doing this, as carers you are able to adapt and really care for each individuals specific needs and as every resident is different this can make a huge difference.
Do you have any care home tips? Feel free to leave yours in the comments section below!
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