2 March 2020
Why Health & Employee Wellbeing should be at the top of your business agenda
Here at Acacia Training, we practise what we preach.
Everyone who works for us or with us knows that employee wellbeing and staff development is the focus of all we do – whether we are talking about our own staff or our learners who work for our many clients.
That’s why we’re really pleased to announce that we were recently awarded ‘Silver’ accreditation at the Stoke on Trent Healthworks Awards.
What did our Healthworks accreditation involve?
The accreditation process for our staff wellbeing involved:
- an intense review of our health and wellbeing measures,
- interviewing a cross-section of employees to ensure they received an authentic viewpoint of what it’s like to work for Acacia.
Why is staff wellbeing and mental health in the workplace important?
Unfortunately, even in 2020, it’s not uncommon for businesses to overlook the emotional wellbeing of employees. But with stats from the Health and Safety Executive showing that more than 11.7 million working days are lost every year due to stress related illness – it’s something businesses can no longer choose to ignore!
It’s standard for companies to have trained emergency first aiders – now we want to make it standard for them to have mental health first aiders too.
We believe that when it comes to employees’ mental health, prevention is always better than cure and it’s fantastic to see more and more major UK companies realising the importance of wellbeing at work and signing their employees up to our Mental Health First Aid training courses.
We’ve had such positive feedback from people who have done the course and told us that they found it life-changing!
What kind of things can help promote employee wellbeing?
During this process, Healthworks Awards praised a number of initiatives that contribute to employee satisfaction. Here are some of them to help you with ideas:
- A family oriented working environment,
- Encouraging flexible working
- Providing staff advice on healthy living
- Free fruit deliveries for the office
- A company choir that brings us all together and makes us feel good!
- Staff feel that there is an ‘open door’ policy whenever they need additional support and know that ‘it’s ok to talk’.
- We invest significantly to ensure staff received training from their inhouse team of mental health first aiders as a way of preventing mental health problems in the workplace.
- Our newly launched ‘Wellonomics’ employee wellbeing checker enables Acacia Training’s staff and students to give anonymous feedback. This has been invaluable to help us put the right follow up measures, support and training in place wherever needed
More information about Mental Health First Aid and Employee Wellbeing surveys
Acacia Training’s Mental Health First Aid training is a two-day course which gives participants a deeper understanding of the issues that affect people’s mental health and teaches them practical skills that can be used every day, including how to spot symptoms, assessing the risk of self-harm, confidentiality and the best way to offer support.
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28 February 2020
Acacia Training is
armed forces friendly!
Trentham-based Acacia Training has been recognised as providing exceptional support to the armed forces community after being awarded a Bronze award from the Armed Forces Employer Recognition Scheme (ERS).
The company, which provides apprenticeships and work based training, earned the accolade by demonstrating through it’s culture, policies and procedures that it is ‘forces-friendly’ and is open to employing reservists, armed forces veterans, cadet instructors and military spouses/partners.
Acacia Training already employs two ex-forces professionals – former RAF gunners Gary Peake and Phillip Delbaugh. The pair, who actually met over 30 years ago on a tour of Northern Ireland, now deliver a Mental Health First Aid training across the UK.
For Gary, it was his own personal experience that inspired him to become a first aider. He was medically discharged from the armed forces in 2015, after a 31-year career as a military parachutist and team medic. He developed PTSD and struggled to find employment, until he joined Acacia Training.
Company director Victoria Sylvester previously declared her support for the armed forces back in November 2019 by signing the Armed Forces Covenant to support the military community. She also funded the £2,000 installation of an Auto External Defibrillator (AED) at TriForces, a support centre for armed forces veterans in Newcastle-under-Lyme town centre.
Acacia Training director, Victoria Sylvester, explains:
“Through working with Gary and Phil, we have developed a much better understanding of the support that needs to be there for anyone leaving the forces.
We’re thrilled to receive this Bronze Award to demonstrate our commitment to armed forces personnel past and present. This new accreditation has meant making changes to our policies and procedures as part of our commitment to recruit and retain more ex forces personnel in the future.
“Reservists and veterans bring a variety of transferable skills and qualities to the civilian workplace. We’d love more to walk through our doors to either work with us or be trained by us.”
Acacia Training is a family business based in Stoke on Trent, providing apprenticeships, short courses and work-based training across the UK. Specialisms include health and social care, early years education, beauty, dental nursing and short courses including mental health first aid training.
Contact Us for help and advice on funding available to meet your training needs.
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6 February 2020
Traineeships for unemployed teenagers in Staffordshire and Cheshire
Acacia Training’s fully funded traineeships for unemployed teenagers are now available in Staffordshire and Cheshire.
We aim to help school and college leavers who are not in education or training (NEET), and are aged 16-18. The scheme will help with a combination of one to one career coaching, confidence building, off-the-job training and a 15 – 20week part time work placement in IT, beauty or health and social care, which may lead to an apprenticeship.
In 2019 it was reported that almost 18% of young people in Stoke-on-Trent were not in employment, education or training, which is 7% higher than the national average. Across the UK, there are an estimated 792,000 young people aged 16-24 not in education or training.
To help overcome these issues in Staffordshire, Acacia Training aims to create opportunities for more than 60 young people over the next 3 months through its traineeships scheme, with possibilities to extend that further.
Trainees will complete an initial two-week Pre-Employability course before then going on to a work experience placement with a local employer two days per week.
They will also complete a minimum of a level 1 course dependent on abilities in either Beauty, Health and Social Care or IT, studying for one day per week at Acacia’s Trentham headquarters.
The project is led by Andrew Kunman and Ann Nixon at Acacia Training, who both have extensive experience of working with young people to increase their confidence and career chances.
Andrew joined Acacia Training after 22 years running his own businesses and an award-winning training business, specialising in working with teenagers who struggled to get on the career ladder. Ann is the company’s disability lead, and her role in the scheme is to ensure that any learners who may have additional needs or learning disabilities such as autism, Asperger’s, dyspraxia, dyslexia and others, get the right support as they enter the workplace for the first time.
Ann explains: “We are very keen to talk to parents, carers and relatives who have a young person at home who is losing confidence because they haven’t yet found their path after leaving school or college. They may be anxious about further education after having a difficult experience at school, or they might have found it hard to find a job or apprenticeship. They may be losing hope and feeling that lots of doors are not open to them, and their family or carers may be feeling that they don’t know how to support them with their next step.
Our job is to help by working very closely with each young person and their family, and with the employer, as well as ensuring the right support is in place from other agencies if needed.
The ultimate goal for the programme is to get each young person in to a paid apprenticeship after they complete their traineeship. What we are providing is a foot in the door with an employer, a chance to impress and find their confidence in a career they enjoy. We are here to hold their hand all the way and give them a career path – a chance to shine and realise their true value.”
Andrew adds: “As someone who ran a business for many years, I come at this from an employer’s perspective and I ensure each young person learns about how they should behave in the world of work to make themselves valued, useful, to enhance their chances of being offered an apprenticeship or finding employment at the end of the programme.
Employers want young people who can look them in the eye, think on their feet and work in a team and we ensure they are ready to do that with a two-week programme before they start the work placement. The employers we work with value our approach and have genuinely found some very good young staff as part of the scheme, who are ready to contribute to their business and just need an in-road.
We provide the opportunity, all the coaching and support they could possibly need, and the training. But then it’s over to them to seize the opportunity and make it work.”
Traineeships for unemployed teenagers age 16-18 are available in IT, Health and Social Care and Beauty. Contact us for more information!
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16 December 2019
Could health care robots replace the human touch when it comes to personal care?
The government has revealed plans to invest £34million to develop ‘care robots’ capable of providing support for Britons and making care responsibilities easier.
The care robots would be designed to provide the adult social care sector with more assistance for those who need it most – with one in seven people in the UK now expected to be over 75 by 2040.
The work is being carried out as part of the UK’s biggest research programme, dedicated to making autonomous systems safe and trustworthy for public use. The idea is that one day in the future, robots could help an elderly person up after a fall, raise an alarm, deliver food to an older person at mealtimes and ensure people take their medication at the right time.
The care robots would need to be protected against cyber attacks and demonstrate principals such as respect, fairness and equality, enabling them to be used in a care setting.
The announcement followed hot on the heels of a previous government investment in a Bristol-based project which developed a prototype of a robot called CHIRON – designed to support older adults with mobility and other impairments.
While some care homes, such as Mayfield House in Crewe and Samuel Hobson House in Newcastle, have already embraced some technologies such as Virtual Reality headsets, using care robots is something vastly different.
Victoria Sylvester, managing director of Acacia Training and registered nurse, said: “Although care robots may seem a bit radical at the moment, the reality is that we have a series of recruitment and funding challenges in the sector, which means that care robots are one of the solutions being tested.
“Ultimately, we have the technology already to revolutionise the care sector from robots who have to perform exact and precise surgery on patients to technology like the care robot. Like it or not, technology will be a significant part of our care sector in the future and I believe we need to be open minded to the possibilities and embrace change where change is for the better.”
If you’re passionate about caring for others, why not get a job where #EveryDayIsDifferent and consider one of our health and social care qualifications https://acaciatraining.co.uk/our-courses/ . For more information, call 01782 646346.
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21 November 2019
Acacia Training helps Katrina find dental nurse dream job in just two days
Katrina Halstead wasn’t sure if she could switch from sales to dental nursing, but thanks to Acacia Training she found her dream job in just two days.
The 26-year-old sales advisor wanted a career that meant she could be proactive and use her customer service skills in a medical environment.
Katrina is now training at a clinic with the Level 3 Diploma in Dental Nursing after discovering the ideal dentistry course on Acacia’s new website. She said: “Acacia found me a job within two days and has been really supportive and helpful. I’m so happy and they have changed my life – I never thought I would get out of retail but now I’m about to be a qualified dental nurse.”
Katrina was really impressed by the service she received and the fact that Acacia was able to find her a position so quickly.
“I would recommend Acacia because they were very fast at finding me a job and they’re really supportive,” she said. “They have the best service and are great at encouraging those who may not have faith in themselves. I never thought I would be able to leave my job with no experience in dentistry, but they found me an employer who was willing to take me on right there and then.
“Acacia Training is professional and supportive, and they give you advice about interviews and exactly what the employer is looking for. They make sure the employer is right for you and you are right for the employer before they give you the job. I would highly recommend them – I’ve never been accepted in a job role so quickly.”
By studying the Level 3 Diploma in Dental Nursing, Katrina will learn about dental anatomy, promoting oral health, dental radiography, support during extraction, infection control, regulatory requirements and everything else she needs to start her new career.
You can find out more about Acacia’s courses by heading to https://acaciatraining.co.uk/ and clicking ‘courses’. To find your dream job, just call 01782 646346 or email sales@acaciatraining.co.uk.
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14 October 2019
Acacia Training supports Every Day is Different recruitment campaign
Acacia Training is supporting the government’s Every Day is Different recruitment campaign, which encourages more people to pursue a care career.
The second phase of the campaign launched this month and will run until April 2020, and Acacia will be sharing information on social media using #everydayisdifferent #workincare.
Minister for Care, Caroline Dinenage, said: “The social care sector is crying out for talented care workers with the right values. We’ve seen from the campaign already that there are the right people out there but there is still a huge demand and we must reach out to more people to show them that careers in adult social care can be varied, rewarding and flexible.”
Victoria Sylvester, director at Acacia Training and registered nurse, said: “The care sector is a diverse sector with a huge amount of different roles and opportunities to develop and progress people’s careers. Everyone knows that investing in your staff produces a higher standard of skills and services to the sector, however, investing in staff education leads to higher staff retention – 440,000 (30.8%) of care workers left their post in the past 12 months, but 66% of leavers remained in the sector. By investing in training, employers can keep staff.”
A new report published this month by Skills for Care revealed 7.8% of the roles in adult social care are vacant, equal to approximately 122,000 vacancies at any time.
The report notes: “This rise in vacancies, in the context of a workforce that has grown at a slower rate in recent years, suggests that the sector is struggling to keep pace with demand as the population ages.”
Only around half (50%) of direct care-providing staff were found to hold a relevant adult social care qualification (49% held a Level 2 or higher qualification). Around four in five (83%) senior care workers held a relevant adult social care qualification at Level 2 or above.
Skills for Care said that by holding the correct qualifications, care workers benefit from:
- Quality service – completing qualifications leads to highly skilled and competent workers providing high quality care and support.
- Safety – training and qualifications in the key areas of health and safety provide reassurance about workers’ confidence and competence.
- Value for money – qualification achievements contribute considerable added value and assist in workforce planning for the organisation.
- Retention – workers who receive structured learning and development feel valued and supported and are more likely to remain in their posts.
Acacia Training is endorsed by Skills for Care, which means employers can trust that our education delivery is to a high standard and meets the specific needs of the care sector. Along with our 19-year history of delivering education in the sector and our Ofsted Good grade, we focus on excellent customer service and experience for our employers and learners.
To view our range of courses click here.
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16 September 2019
Mental health first aiders – Acacia Training welcomes record numbers
Businesses are training thousands of mental health first aiders to help staff deal with depression, anxiety, stress and other conditions.
A report released by The Guardian this month revealed FTSE 100 companies have trained 10,000 staff, while mid-tier and small businesses are appointing first responders.
Acacia Training offers Mental Health First Aid England courses for adults and young people. MHFA England said 140,000 people were trained in 2018-19 – the most ever in a single year.
Victoria Sylvester, managing director of Acacia Training, said: “The progress being made with employers recognising the need for mental health first aiders in the workplace is a significant milestone in supporting employees and the wider wellbeing of their teams and individuals.
“It is fantastic to see and although there is still plenty more to be done, it is encouraging that this is now being recognised as being as important as physical first aid. Employers are also seeing the positive impact on staff sickness and retention when they support their people.”
All sorts of companies and sectors are training staff to become mental health first aiders and Lloyds Banking Group has a programme to train 2,500 by next year. Other companies to join the movement include Severn Trent, National Grid, EasyJet and Rolls-Royce.
The courses are most popular with the construction and finance sectors. In fact, coalition Building Mental Health (BMH) this month announced delivery of Mental Health First Aid (MHFA) England training to over 1,600 people in the construction sector.
This achievement comes at a time when the suicide rate for low-skilled manual construction workers is three times higher than the national average for male suicide.
The cost for businesses
According to MHFA England, currently, mental ill health costs employers up to £42 billion each year with over 300,000 people falling out of work due to poor mental health. More organisations are waking up to these facts and implementing measures to improve mental health in the workplace.
Simon Blake OBE, Chief Executive of Mental Health First Aid, (MHFA) England said: “Mental health training is a crucial pillar of any organisation’s wellbeing strategy and a key driver of continued organisational success.”
What does a mental health first aid course involve?
Mental health first aiders volunteer for the role and take a two-day training session, which provides them with all the information they need to identify signs associated with poor mental health, truly listen and signpost to other services.
This course includes a mix of presentations, discussions and group work activities. When you have completed the course, you will receive a certificate to confirm that you are a trained Mental Health First Aider.
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11 June 2019
Children’s oral health among top issues in dentistry in 2019
If you have an interest in dentistry you won’t be surprised to find that children’s oral health is one of the hottest topics in the industry at the moment.
Latest government figures show 22.4% of children aged four to five are overweight or obese and accompanying that problem is child tooth decay – with tooth extractions still the most common reason for children’s hospital appointments.
Dentists must work to solve children’s oral health crisis
According to Dentistry.co.uk, a debate by Simplyhealth Professionals said it was up to dentists to come up with solutions to the children’s oral health crisis.
Head Dental Officer Catherine Rutland said: “People are starting to feel more comfortable going into schools etc, there’s a real climate of people starting to go into schools in their own time under their own local initiatives.
“People realise nothing is going to get done at a higher level, so we have to do it.”
Aside from children’s oral health, another hot topic was oral health for the elderly. The FGDP(UK) recently published guidelines on dealing with elderly patients through its Dementia-friendly dentistry guidelines and the CQC is going to provide a report shortly on elderly care.
You can find out more about becoming Dementia-friendly or about dementia courses here.
It was also revealed that aesthetic dentistry is on the rise, thanks to increased use of social media and selfies. The debate suggested that practices should consider this popularity and increase their offering to clients.
If you are passionate about dentistry and you want to boost your career, take a look at our Level 3 Diploma in Dental Nursing. The qualification is suitable for trainee dental nurses, dental receptionists and those who wish to work in the dental sector.
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3 June 2019
Staffordshire company partners with a new programme to improve wellbeing
Staffordshire company Acacia Training has joined forces with the creators of a revolutionary new programme to improve mental health in the UK workforce.
The Trentham-based firm has become the official training partner for Wellonomics, a new online assessment tool devised to monitor and support wellbeing in the workplace. Acacia Training was the first in the UK to pilot the programme with its own employees, and has now teamed up with the platform’s developers, management consultancy Grasp The Nettle, to become the sole training provider of the programme as it is rolled out nationwide.
Wellonomics enables employers to carry out individual wellbeing assessments online. While individual responses are completely confidential and can only be viewed by the participant, the organisation’s overall results are aggregated to give employers a valuable insight into how their teams are feeling.
Victoria Sylvester, director at Acacia Training, comments: “The wellbeing of our team is extremely important to us, especially as we provide workplace mental health training to a wide range of organisations to help them support their own staff. I think Wellonomics is great because it is anonymous, so employees can be open and honest about how they’re feeling and each month we look at the up-to-date data at board level to discuss current issues.
“We’ve had a 100 per cent employee engagement rate and we’re already seeing clear benefits. For example, staff told us that they were checking emails late at night, so we’ve now put measures in place where we have a cut-off point for sending emails. We learned that some teams were feeling out of the loop on communications, so we set up a chat group to keep people informed. They’re only small changes but they’re making a big difference.”
The impact on its own workforce has been so positive, the company is now rolling it out to its learners to understand and improve their experience. For example, if feedback is that they
are short on time, it will ask tutors to prioritise this and provide helpful information on time management. It has also formed an alliance with Grasp the Nettle to roll Wellonomics out nationwide, with Acacia Training providing wellbeing modules and support linked to the software. This ensures the results are used to create positive change and helps line managers to develop the skills they need to improve the mental health of their teams.
Victoria added: “We’re really looking forward to working in partnership with Wellonomics to improve employee wellbeing. Mental health in the workplace is so important – a healthy, happy workforce helps employers to retain staff, reduce sickness and increase productivity.”
Co-Founder of Grasp the Nettle, Peter Yates-Round, said: “Many staff surveys, which often have low engagement rates and data which rapidly becomes outdated, are no longer fit for purpose. Wellonomics offers an antidote by providing a responsive, intuitive way to help leaders identify trends within their business. It gives employees an easy, confidential way to have their say and employers the tools they need to easily identify and implement change.
He added: “We are incredibly excited about our alliance with Acacia Training and our future plans to work together to lower staff attrition, increase productivity and create a happy and engaged UK workforce. Wellonomics is unique in that it protects employee confidentiality and provides leaders with up-to-the-minute feedback on how their teams are feeling. We were delighted to see how well it has been received at Acacia Training and now we’re looking forward to introducing it to business leaders in all sectors so that they – and their employees – can benefit.”
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6 May 2019
Acacia Training asks employers to consider mental health first aid this Mental Health Awareness Week 2019
This Mental Health Awareness Week 2019 (May 13 – 19) Acacia Training is encouraging employers to consider mental health first aid.
We have trained over 500 Mental Health First Aiders with our two-day course delivered by Mental Health First Aid England trainers – and we’ve just started offering Youth Mental Health First Aid courses.
Our Mental Health First Aid Trainer Gary Peake, a former RAF regiment gunner, recently won a mental health ‘star’ award at the Thrive Mental Health Commission Awards for his work. He has taught our courses to major companies like Vodafone and Dufry and always receives fantastic feedback.
During 2019 Acacia Training will also be donating 10% of the income from our Mental Health First Aid courses to North Staffs Mind (http://nsmind.org.uk/). This is our way of ensuring we are using the course in a constructive way for our local communities, as well as meaning that the attendees are also contributing to something which is important to them.
Do you need mental health first aid training?
To become a Mental Health First Aider you must complete a two-day MHFA course. This is our most comprehensive awareness and skills course, which includes a mix of presentations, discussions and group work activities.
By taking a step towards understanding mental health in the workplace this Mental Health Awareness Week 2019 you’ll help to improve staff wellbeing, increase colleague engagement and increase staff performance.
The adult mental health course will:
- Give a deeper understanding of the issues that impact on and relate to people’s mental health
- Teach practical skills that can be used every day, including being able to spot symptoms and how to offer support
Mental Health First Aiders can:
- Spot the early signs and symptoms
- Start a supportive conversation
- listen to the person nonjudgmentally
- Assess the risk of self-harm
- Maintain confidentiality as appropriate
Youth Mental Health First Aiders have:
- An in depth understanding of young people’s mental health and factors that affect wellbeing
- Practical skills to spot the triggers and signs of mental health issues
- Confidence to reassure and support a young person in distress
- Enhanced interpersonal skills such as non-judgemental listening
- Knowledge to help a young person recover their health by guiding them to further support – whether that’s through self-help sites, their place of learning, the NHS, or a mix – engaging with parents, carers and external agencies where appropriate
- The ability to support a young person with a long-term mental health issue or disability to thrive
- Tools to look after your own mental wellbeing
Our courses are based at Unit C1 Acacia House in Trentham Business Quarter, ST4 8GB, and run monthly with limited spaces. It is recommended to book ASAP to avoid disappointment! Call 01782 646346 or head to our Facebook page and click ‘events’ to book through Eventbrite. For more information click here.
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