National Apprenticeship Week – A Five Star Experience

A Five Star Experience! 

Jodie Wilcox, Carer/ Risk Assessor at Anchorage Care Group, rated her Apprenticeship experience as 5 out of 5 and attributes her ability to analyse situations, raise concerns and ultimately meet the needs of her service users to her Apprenticeship.

Apprenticeship being undertaken with Acacia Training

Care diploma level 2

What encouraged you to undertake an Apprenticeship?

I really enjoy working in care. I felt motivated to progress in my career due to positive feedback from service users who all expressed that they were happy with the service I provided. I also really enjoy learning and enjoy undertaking new challenges.

Is the Apprenticeship what you expected? Please explain why or why not.

Yes. I have learned a lot and feel I am able to provide a very good standard of care to my service users. My management team are confident in my abilities and trust me to be able to give up to date and accurate information as needed.

In your opinion, what has been the best thing about undertaking an Apprenticeship?

Learning so much has given me the ability to empower my service users which enables them to receive the best possible care based on their needs in a person-centred way. I’m able to meet their individual needs and analyse their situations in depth which gives me the ability to raise any concerns and ensure we meet their needs.

What have Acacia Training and your employer done to support your learning journey?

They have given me lots of advice, encouragement, motivation, education and support as needed.

What new skills have you acquired in undertaking the Apprenticeship?

I have a greater understanding of people’s rights, legislation and I have learned about person centred care, which has helped me give a good care service at a high standard.

In what ways have Apprenticeships exceeded your expectations? Would you recommend them to others?

I would highly recommend Acacia training. They are supportive and motivate you, to want to do your best.